WHAT THEY HAVE SAID ABOUT US
So sorry it has taken us this long to write to thank you and your staff for organising a most memorable holiday for us.
Everything went so well and we always felt comfortable and looked after by our guides. We especially wanted to say thanks to our first guide, Long Hoang, who was brilliant. He organised everything for us and was so knowledgeable. He spoilt us by booking restaurants and showing us places to eat where we were unsure. He always booked us into our hotels and picked us on time, and was always cheerful! We all very much enjoyed his company and that of our driver for the first ten days, Truong and were sad to say goodbye to them at the airport. It would have been lovely to keep them all the way to the north. It didn't take us long to see that Truong was a very cautious driver and our ride was always comfortable. Like Long, Truong was always so polite, helpful and always had a smile on his face - he would be a credit to whatever company he worked for.
Our other guides were also very helpful and knowledgeable, and that includes the local guides we had when we were down at the Mekong and at Lak Lake.
Just for your info in case you have other people interested in going to see elephants - it was amazing! A definite highlight for us! The accommodation was basic but that didn't matter as the views and the welcome we received in the village was just great.
The boat we had on Halong Bay was a real surprise... our rooms were spacious and we felt perfectly safe. Luckily we had great weather whilst we were there so could enjoy swimming, canoeing and sunbaking (us Aussies love to sunbake!)
We arrived home absolutely exhausted but having thoroughly enjoyed our "holiday". If there's anything you want to ask us about our highlights or places we stayed for other clients, we'd be only too happy to help.
Thanks again Thi and we'll contact you when we decide to go to Cambodia...
Sue and Paul Murphy – Australia – April 2011
We wanted to thank you and your team for all the help you gave us in creating such a good holiday for us. It was such a lovely day coming out to see you, meeting your and looking around the area, we also loved the lunch at the seafood restaurant you recommended.
Here is feedback on our holiday.
Dalat was a beautiful town. Tun was a really good guide and friendly too, he took us to see a pagoda on a mountain and to a few places such as waterfalls and mountain tops that had great views. A highlight there for us was the food markets where we took many photos and had lunch (a tv special in Australia by a Australian chef called Luke Nguyen had featured the meals at the markets there recently). Tun was unable to drive us to Na Trang the second day so his dad did. The drive took about four hours. The four of us were keen to seek out eateries not used by tourists but frequented by locals for the whole trip. We found a restaurant called “Nong Van Coung” at 118 Phan Dinh Phuong. The staff were extremely welcoming and their recommendation of a hot pot was delicious. The hotel Cam Do were helpful in getting our laundry done in the short time we were there.
At Nah Trang, The Vien Dong Hotel was very comfortable with a pool. We decided not to have the seafood on the beach from the women who had offered it to us, I had my doubts and was glad of your warning not to, as it turned out we ate at a BBQ tourist restaurant there which was great, after we went to a more locals bar and had soft shell crab and prawns which were delicious, I wish I could remember the locals place to tell you. We enjoyed the cruise and snorkeling at Nah Trang.
The Mekong cruise really gave us a view of how people in the area live. We had lunch one day at Le Longanier, in the Cai Bay district, a beautiful restaurant in a colonial house in a forest. This was a highlight.
We loved Hoi An. Your recommendation for the Betel Garden Homestay was absolutely fantastic we loved it there and it was very relaxing after all our running around. The service was great and we enjoyed the slower pace of the resort and also the food at the restaurant there, and being a little way out of town added to the relaxation of it all yet still close for us to walk in. We all wished we could have stayed there longer. We did some cycling there too which was relaxing. We were given some locals recommendations for food, as follows; Vuon Hoang, Song Thu and Tu Anh, I think we ate at the last one. A small girl served us and the food was great.
Hanoi was very crowded, I would not recommend the Serenity Hotel which we had selected ourselves.
Halong Bay junk cruise was very enjoyable, we kayaked and swam and relaxed and saw caves. The staff and particularly Mine, the guide were really professional and fun.
At the end of it all, we all agreed what a great service you and your staff had done for us. Everything was so well organized particularly the pick up drivers connecting parts of the trip.
Thanks again for all your help it was much appreciated and I will pass your details on to anyone I know to be traveling in Vietnam .
We are unlikely to be back for a year or two but will be in contact on our return.
Thanks Thi for all your help
Rosie Bright and Mark Moody – Australia – Oct 2010
It has taken a while, but now I found some time to send you the letter we promised.
Let us start by saying that we had a really wonderful time in Vietnam. You made a great trip for us and we loved every piece of it. Everything was arranged. We never once had to worry about anything! !
The first days in Cambodia were very worthwhile. We loved it very much. The guide (Ratanak Eath) was very friendly and had lots of information for us. The hotel (Casa Angkor) was very nice. Clean and a very friendly staff. Good breakfast. We didn’t have dinner there so we don’t know how that was. When people have the time to visit Siem Reap for a few days they really should do it. For us it was the perfect start of a great holiday. We visited a lot of temples in these days. But also the boat trip to the floating villages was very interesting.
When we arrived in Vietnam it took about 1 hour before we we’re through the customs and got all of the stamps and papers. The list we filled in from your site was not enough. We had to do it all over again they said.
But when we got outside the airport you were standing there and we felt so welcome!! It felt like meeting a old friend!
The first thing we did when we arrived In Saigon was going to the war museum with you. What an impact it had!! Especially all the pictures of the horrible things which took place. But it was the right thing to see first!
The first days in Saigon were ok. It’s a very busy city! The Empress hotel was again good. The rooms were clean, only a lot of noise from the streets. Very friendly staff!
The Cao Dai Holy See was very nice to see. Very colorful an interesting!
The Cu Chi Tunnels are very impressive. You can’t really imagine that people have lived like this. After you have been there you keep talking about it. Francesco walked only the first part of the tunnels and that he found already very scary. But at least he can say he tried it!
The boat trips in the Mekong area where the best. What a wonderful and beautiful area! We tasted lots of different, delicious fruits, meet nice people, listened to music, took a horse ride etc. So many different things on one day! The trip in the small boat we liked the most, between the huge palm trees, with the butterflies and king fishers!
And then the home stay. We didn’t sleep much there. The beds were ok, but all the strange noises kept us awake almost the whole night. The family was very friendly and the surroundings of the home very beautiful. It was pleasant that there was a little shower and a normal toilet.
The early bike ride in the morning to the little market was fun. You see how the people start the day and you feel a little bit part of it. We liked this very much. You are much closer to the people then when you travel by car.
We asked you to book a few days at the Whale Island resort. It was a really nice place to relax for a few days. The cabins have a private little garden where you can rest and enjoy the surroundings. After this we were fresh to go for the rest of our holiday!!
After a few hours’ drive we arrived in Hoi An. What a nice little town! We liked the beautiful hotel you booked for us! The rooms were big and clean. The nicest thing in the old town is that there are no cars. You can walk freely. The guide took a walk with us through the city and a boat trip after that. On a hot day it’s very relaxing.
In the afternoon we went on the bicycle to see a little of the country side and after that we cycled to the beach. When you ride the bicycle it’s like you are more part of your surroundings. You see much more than in the car. It was fun.
Our next place to visit was Hue. The Imperial City is very impressive!! What a beautiful place to visit. We liked everything around this area. The Tombs, The boat trip on the Perfume River and the bike ride to the country side. Our guide made us feel like home!!
When arriving in Hanoi after a short flight the guide was already waiting for us ( of course as always!!). Because our flight was rescheduled we were a little bit late in Hanoi. That’s why the program was also a little bit short. We went to the Temple of Literature for not more than 30 minutes, because we had to go to the Water puppet show. So that was a little bit hasty. After the show we had a wonderful dinner.
Then the guide took us to the train station for our trip to Sapa. The train was much better than we expected. The beds are pretty comfortable and clean. It’s a little bit noisy and bumpy on the way, but that wasn’t a problem. In the early morning when you wake up you ride through the most beautiful landscape! What a nice way to wake up.
After arriving in Lao Cai and having breakfast we were picked up by the guide of that day. He spoke very good English! He took us to the Sunday Market of Mhoung Khuong. It’s a beautiful drive to there. Unfortunately the weather wasn’t really good that day, but the landscape made up for everything. And then the market itself. What a place! All the different people who were very friendly. You don’t see many tourists and that’s also nice. It’s a place we can recommend everyone!
In the afternoon we drove to Sapa. There we had the suite in the Gold Sea hotel. What a nice room you chose for us. It was very comfortable.
The next day our very sweet guide picked us up for a 2 day hiking trip. She was so nice. We walked the whole day in the most beautiful landscapes you can imagine. The weather was very good with lots of sun. Late in the afternoon we arrived at the home stay. A very nice house. Another group arrived at the same day, so we had dinner all together and had lots of fun!!!
The second day of walking was much harder. Our muscles hurt from the day before and the road was much more difficult! Our toes were blue when we arrived back at the hotel. There we could relax in our nice suite, have a hot bath and sleep for a long time. But the trip was worth every bit of pain!!!
The last day in this area we went to the Red Dao. We talked to the people and saw how they harvest the rice. They were very friendly and talked a lot about their town. After this we had to say goodbye to our sweet guide Mao. We hope to talk to her again someday. Saying goodbye was hard.
After a cold night in the train we arrived in Hanoi from where we went to Halong Bay. Of course during the bus ride we had to stop at a gift shop. That’s one of the things we don’t like, but we know it’s always part of such a trip.
The boat was great! What a nice room, very friendly staff and good food. They made us feel like home for a few days. Of course the landscape of Halong bay is one of the greatest en most beautiful of all. Especially the sunsets! What a nice pictures you can make there. We liked the fact that we took a 3 days trip. Now you had more time to relax and go further into the bay where less boats are, so you have much more privacy! If you have the time we can recommend it to everyone.
And then unfortunately our trip is almost to an end. We met you for the last time in Hanoi where you took us to such a nice restaurant. The food was so good! And the room so cozy.
We want to thank you for the trip of a lifetime. It was our first time in Asia and after this certainly not our last. You made us feel at home in your beautiful country!!!
We send you our love.
Francesco and Saskia Grutters -The Netherlands – August 2009
I want to say I had a fantastic time in HCMC!!
The 2 deaf guides were very good and I was very happy with their service. Mr Dung & Mai.
I thank them both and their hospitality. brilliant!
I hope to come back to vietnam again in future!!! Time was short...so next time I aim to stay longer!!
Keep up the good work and I hope many more people will come to use your services and deaf people as well.
Please keep in touch and I look forward to your reply.
Troi - HOH traveler – England – April 2009
Hi Deaf Smile Tour,
Thank you very much for the two wonderful day tour and the gift. Tell Thi I said Thank you. All of you do wonderful jobs and I am very proud of you working hard to make the livings. They are not easy. Keep up good work. I hope we can do again next year. After I go back to USA, I will make photos to send to you.
Take care :-)
Thac – HOH traveler – USA – Dec 2008
I went back to my own country safely.
Vietnam was good. Because Giang was very good at Japanese sign language, I was pleased. It was saved.
Thank you. In addition, I want to go to Vietnam. A person of Vietnamese deaf wants you to do your best.
I want to support it sometime. .
Toshiomi tsuzuki – Deaf Traveller – Japan – March 2008